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Multiple feedback channelsCollect feedback via our iOS app on an iPad handed to customers, or let your customers provide feedback on their mobile devices by entering a short web address or by scanning a QR code.
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Fully customized surveys - adaptable for use in any businessInclude your businesses logo and exact corporate colors. Modify your questions and answers to suit your precise needs. Choose from a library of background templates and colors or use your own images to enhance your survey.
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Pain-free set upSimply provide your logo, plus a few simple pieces of information, and the dedicated team at U Say does the rest! We can help with sample question sets for your industry to make life even easier.
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Instant resultsReceive the results instantly as soon as the survey is completed. Receive Alerts in real time either by email or text.
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Custom management alertsIndividual managers can select custom criteria to receive email alerts when e.g. service satisfaction is less than 50%.
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eVoucher reward systemProvide an incentive for your customers to complete a survey whilst also giving them a reason to come back. eVouchers can be redeemed in real time online and different offers can be tracked and compared to understand which are most effective.
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TripAdvisor auto promptWhen the score of a survey meets a threshold of your choice, you can opt to immediately send a thank you email including a link to your TripAdvisor page. (Coming Soon)
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Facebook integrationWhen the score of a survey meets a threshold of your choice, allow the customer to Like your business’ Facebook page and to share a pre-set message on both your business’ page and their own page. (Coming Soon)
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Data buffered in the event Wifi/3G signal is lostWith the iOS app, continue to collect feedback even if your internet connection goes down. As soon as the iPad is reconnected to the internet and the U Say app is opened, all the gathered data will instantly be uploaded.
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Reports and analyticsUnderstand the data collected in an instant. Painlessly generate charts and graphs. Compare different time and date periods. Contrast one branch of a business with another. Export all data at any time.